Tech Support Services for Home Users and Home Businesses
New customers who are comfortable working with tech support on the phone can call our phone support services for troubleshooting computer issues. If during the call we determine the issue will require onsite support or Inhouse services, we will waive the phone support fee and dispatch a tech at your request.
Existing customers can use our phone support services to go through support steps and instructions from a previous onsite support call or to begin an new request to provide important information to prepare a new support case.
Our onsite support services are just like having an IT Staff on call. We offer the home user the same level of support that can be found at businesses with an inhouse IT Department.
We can provide onsite services that lead to solutions for Operating System and Software Application issues plus Device, Hardware, and Network troubleshooting support. For more affordable rates we also offer Inhouse Services.
We work with other vendors if additional support and parts are needed.
Onsite services can be requested by phone, email, or with our Contact Form.
Consultations are free for new customers looking for tech support services and for existing customers looking for advice on new installations or how to best proceed with a new support case.
Consultations will always be FREE!
There will never be a fee or charge until work begins on a support case.
For more information about our support services or to schedule a free consultation, Contact Us today!
PC SUPPORT for Microsoft Windows including out of support versions
MAC Support for OSX
Support for the most popular applications from Adobe, Apple, Microsoft, Corel, Intuit, and more.
We also support Open Source applications and can recommend the best open source applications if license fees are a concern.
Support for the most common anti-virus applications and Internet Security Suites from Symantec, Trend Micro, Kaspersky, WebRoot, AVG, BitDefender, and more.
Our Support Services come with an emphasis on customer security and privacy. We will help you with Internet Security and Privacy, browser configuration, and advice on how to best protect your data from malware, criminals, hackers, and scammers.
We have over twenty years experience in small business network support. We can help home users and home business operations set up their networks and troubleshoot existing network issues. We support the most common wi-fi routers.
Device Support includes installation and support services for devices such as printers, multi-function printers, tablets, and more.
We can also provide hardware support for hard drives, external devices, memory, and video cards.
We work with the most common manufacturers and vendors such as Dell, HP, Asus, Lenevo, and more.
If we discover issues with hardware that may require repair services, we will work with manufacturers and local vendors so customers are never left without an answer or response to their needs.
If a device needs repair services, we
can transport it and communicate with the vendor.
We can also handle ordering any parts needed from manufacturers and vendors.
In addition to tech support services, we can also provide instruction and guidance so customers can create best practices guidelines for their organization.
We can also provide resources so customers can learn how to best protect their data for security and protection.